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Coordinator Import (Customs Clearance) - m/f/d

Ocean Network Express
Permanent Hamburg, Hamburg Business Operations Specialists
Posted:
March 03, 2026
Location:
Hamburg, Hamburg, Germany

Job Description

CUSTOMER CARE COORDINATOR IMPORT (CUSTOMS CLEARANCE) - m/f/d


JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

In this position, you act as an expert for customs-relevant topics and ensure that the required customs data for every ship complies with the strict standards of international authorities. Your expertise in import customs regulations forms the essential foundation for our operational success and legal security. In this role, you are also responsible for responding to inquiries from our key account customers. You ensure a consistently high level of service by developing timely solutions for service issues that are brought to your attention via the Service Cloud or other channels.

CUSTOMS & COMPLIANCE OPERATIONS

  • End-to-End Processing: Prepare and review import customs declarations and verify all relevant shipping documents.
  • Regulatory Compliance: Ensure strict adherence to all foreign trade regulations and i...

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    Job Overview

    Job Type: Permanent
    Location: Hamburg, Germany
    Posted: March 03, 2026
    Deadline: April 12, 2026