Coordinator, Vendor Activation

Job Description

WHAT YOU WILL OWN:
● Onboard potential foodpanda vendors on the platform via phone call & livechat

● Assist the sales team on face-to-face/call training sessions with potential vendor

● Provide the support to the vendors to ensure they are satisfy with foodpanda

● Setting up relevant accounts for potential vendors for them to start selling on foodpanda

● Provide first call resolution to the vendor if needed

● Any other ad hoc tasks as requested by your line manager

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:

● Highly communicative with a pleasant personality

● Fluent in written and spoken Mandarin and English is a must

● Proactive and self-motivated individual who thrives on meeting targets

● Prior call center experience a plus, but not compulsory