Coordinator, Workforce Planning – Call Centre

Vacances Air Canada / Air Canada Vacations

Full-time westmount, montreal (administrative region) Other-General

Posted:

June 04, 2026

Location:

westmount, montreal (administrative region), Canada

Job Description

Coordinator, Workforce Planning – Call Centre Vacancies Air Canada Vacations – Montreal Office, 1440 St-Catherine West, Montreal, Quebec, Canada 
Job Description Posted Tuesday, May 26, 2026 at 4:00 a.m. 
Job Title: Coordinator, Workforce Planning – Call Centre
 Position Status: Permanent Full-time
 Department: Call Centre
 Location: Montreal, Quebec 
At Air Canada Vacations, we’re in the business of making dreams travel. We offer vacation packages, tours, cruises and more tailored to everyone’s needs. Join our team to help Canadians create unforgettable memories. 
What you'll be doing Monitor Interaction Supervisor to track initiations within the call center across different departments. 
Cross-use staff to ensure service goals in all departments. 
Resolve customer service and operational problems. 
Meet profitability by actively seeking cost reduction ideas. 
Make rec...
                

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Job Overview

Job Type: Full-time

Location: westmount, Canada

Posted: June 04, 2026

Deadline: July 14, 2026