Core Supervisor

**Additional Information**

**Job Number** 26024565

**Job Category** Rooms & Guest Services Operations

**Location** The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain, 7181
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



+ Oversee the daily operation of the Guest Services Department.

+ Manage and monitor all guest requests, including amenities, transportation, dining reservations, maintenance issues, housekeeping requests, special arrangements, and service recovery cases.

+ Ensure timely response and resolution of all guest inquiries and concerns.

+ Act as the escalation po...