Job Description
Corporate IT – ITSM ODC Lead
Work Setup: Hybrid (3x RTO, 2x WFH) | Day Shift
Location: Quezon City
Employment Type: 1-Year Contract (with possibility of extension)
About the Role
We are seeking an experienced and collaborative ITSM ODC Lead to drive the design, implementation, and continuous improvement of our ServiceNow IT Service Management (ITSM) platform. This role offers a hybrid work arrangement and a supportive, team-oriented culture that values knowledge sharing, innovation, and professional growth.
You will lead a team of ServiceNow developers and administrators while partnering closely with business and technical stakeholders to deliver scalable, compliant, and high-performing ITSM solutions aligned with ITIL best practices.
Key Responsibilities
- ITSM Platform Leadership & Delivery
- Lead the end-to-end impleme...
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