Corporate IT – ITSM ODC Lead

Corporate IT – ITSM ODC Lead

Work Setup: Hybrid (3x RTO, 2x WFH) | Day Shift

Location: Quezon City

Employment Type: 1-Year Contract (with possibility of extension)

About the Role

We are seeking an experienced and collaborative ITSM ODC Lead to drive the design, implementation, and continuous improvement of our ServiceNow IT Service Management (ITSM) platform. This role offers a hybrid work arrangement and a supportive, team-oriented culture that values knowledge sharing, innovation, and professional growth.

You will lead a team of ServiceNow developers and administrators while partnering closely with business and technical stakeholders to deliver scalable, compliant, and high-performing ITSM solutions aligned with ITIL best practices.

Key Responsibilities

• ITSM Platform Leadership & Delivery
• Lead the end-to-end impleme...