corporate services executive

Job Purpose
To service & manage Sales & after-sales needs of Small Enterprises & SoHo (Small Office Home Office) segment of Corporate Customers.
Job Responsibilities
Build relationships and proactively cross-sell and up-sell a full range of Voice, Mobile Data, and ESS solutions to the client base.
Responsible for Gross adds in the existing base (upselling, cross-selling, referrals, and new VAS solutions sales).
Retention & churn management (CLM, periodic calls).
Responsible for Collection management (on call), Minimum 20 daily calls (cold calls, servicing, cross-selling).
Achievement of regional sales & service targets.
Ensure smooth customer handling and experience management.
Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:
Must have a Bachelor's Degree/ Equivalent
Work Experience
Preferably minimum 1 year of experience.
Skills - Generic:
Punctuality & Time Management
Computer Proficiency in MS Word, PowerPoin...