costumer service

Customer Service Staff

DUTIES AND RESPONSIBILITIES:

· Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and collaborating with other departments to ensure a positive customer experience.

· Minimum 6 months of customer service experience required.

· Prepare gate pass for delivery

· Build sustainable relationships of trust through open and interactive communication.

· Fluent written and verbal English communication skills required.

· Monitor and coordinate delivery schedule. Take orders, calculate charges, and process billing or payments. Review customer accounts and make changes, if necessary. Handle returns or complaints.

· MS Office proficiency required for order processing and billing systems.

· Assist client for any issues and inquiry

· handle account of clients

· look for ...