Country Lead - Delivery Operations
Otis College of Art and DesignJob Description
Date Posted:
2025-12-07Country:
IndonesiaLocation:
PT Citas Otis Elevator, Cibis 9 Business Park, Jalan TB Simatupang no 2 Cilandak Timur Jakarta Selatan, IndonesiaRole Purpose
The Country Lead – Delivery Operations is responsible for leading and transforming the country’s Delivery Operations (DO) function at the country level. As a newly setup function, DO is strategically designed to streamline business support activities and optimize operational efficiency.
This role drives process standardisation, automation, and continuous improvement, while developing and managing a high-performing team that supports that partners closely with Sales and Field Operations to enable success.
Key Responsibilities
1. Leadership & People Management
Lead, coach, and develop the country Delivery Operations team, ensuring clear roles, accountability, and balanced workloads.
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