About us

Exotel is the emerging market's leading full stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator licence to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator.

Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations every day for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, the omnichannel contact centre, communication API suite, and conversational AI platform from Exotel help some of the fastest-growing businesses in emerging countries manage their customer engagement.

Some of the customers include MNC Group Indonesia, DHL Malaysia, Telekom Malaysia, Grab, Finmas, HDFC Bank, ICICI Bank, RBL, IDFC First bank, S...