Courier Admin

About The Job
The Courier Administrator ensures that there is a seamless process in the delivery of credit cards to customers. The team drives efficiencies in pick-ups and deliveries and manages the cost/billing with our partners. The Courier Admin plays a key role in coordinating, tracking, and supporting courier operations to ensure timely and accurate delivery of items.
What You Will Do
Prepares and schedules dispatches for outgoing packages or documents.
Coordinates pickup and delivery schedules with couriers and internal teams.
Ensures all shipments are accompanied by the correct documentation (e.g., waybills, proof of delivery, tracking numbers).
Maintains accurate and up-to-date delivery logs and shipment records.
Tracks shipments to ensure timely delivery and flags any delays or issues.
Follows up with courier providers on the status of deliveries or any service concerns.
Acts as the liaison between internal teams and courier service providers.
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