Courtesy Bus Driver

The **Courtesy Bus Driver** is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.

The key responsibilities and accountabilities are:

+ Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz’s policies and procedures and local laws.
+ Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
+ Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
+ Provide world class customer service by determining customer’s reservation status and communicate to loun...