CR Customer Care French

Join Our Talent Network for Bilingual Customer Service Roles
Do you speak both French and English fluently? Do you have experience in customer service within a BPO or call center environment? If so, we're looking for you.

We're building a talent pool for upcoming bilingual customer service roles. If you enjoy helping others, solving problems, and working in a dynamic team environment — this is your opportunity to grow your career.
What You'll Do
As a Bilingual Customer Service Representative, you will:
+ Support customers via phone, chat, or email in French and English
+ Provide information about products, services, orders, or account inquiries
+ Troubleshoot and resolve billing issues, technical questions, and customer concerns
+ Record and update customer interactions using CRM platforms
+ Deliver high-quality service with professionalism, empathy, and efficiency
+ Meet performance goals such as first-contact resolution, customer satisfaction, an...