Job Description
Responsible for managing a moderately complex portfolio of customer accounts to ensure collection targets and past due metrics are consistently met.Key responsibilities include proactively contacting customers regarding overdue invoices, monitoring payment behavior, and resolving disputes or issues that impact timely payment.This role involves frequent interaction with other teams across various business sites to address customer disputes, contract/PO discrepancies and provide necessary documentation such as proof of delivery.Additionally, the Credit Analyst I provide monthly cash forecasts and supports the business with reporting and analysis to drive informed decisions and maintain healthy portfolio.
**JOB DUTIES**:- Past due collections to ensure timely payment and reduce aging balances- Minimize Bad Debt by proactively identifying high-risk accounts- Review and analyze account statements to ensure accuracy and identify discrepancies- Investigate and resolve customer disputes...
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