Credit and Collection Specialist

A Credit and Collection Specialist manages customer credit risk and ensures timely payments to maintain positive cash flow. Key duties include reviewing credit applications, setting credit limits, monitoring aging accounts, contacting clients regarding overdue invoices, and resolving billing disputes. They require strong negotiation, communication, and analytical skills to minimize bad debt.

Key Responsibilities:

• Credit Management: Review credit applications, set credit limits, and evaluate the creditworthiness of customers.
• Collection Activities: Monitor aging accounts receivable, initiate contact with clients via phone/email, and negotiate payment plans for overdue balances.
• Dispute Resolution: Investigate and resolve billing discrepancies, invoice issues, or payment disputes in collaboration with internal teams.
• Account Maintenance: Update and maintain accurate records of client account status, payments, and collection actions.
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