Credit and Collections Associate

Credit and Collections Associate



Bertelsmann Global Business Services operating through Penguin Random House is seeking an experienced
**Credit and Collection Associate**
to join their team. Under full to moderate supervision and following standard guidelines, provides customer assistance in handling requests for credit and for the collection of delinquent accounts. Reviews/researches assigned accounts to determine credit worthiness. Evaluates if shipments should be suspended, contacts customers regarding their accounts and diligently resolves discrepancies. Minimizes risk by utilizing all available information.


**This position provides an opportunity to work with various clients while handling responsibilities such as:**

+ Reviews credit held orders multiple times daily for disposition.
+ Reviews and responds to voice mail, paper mail, email and faxes promptly.
+ Responsible for claim research and resulting debit/credit adjustments ...