Credit & Collection Coordinator

Credit & Collection Coordinator
Key Responsibilities:
- Analyze customer creditworthiness using financial data, payment history, and industry trends to establish and maintain a credit limit matrix and review schedule for existing accounts.
- Provide day-to-day guidance to the collections team to enhance understanding of processes and ensure accuracy and efficiency in all AR activities.
- Lead divisional reviews of customer account balances to ensure appropriate collection actions are taken in a timely manner.
- Collaborate with Reporting Analyst to prepare month-end bad debt reserve calculations and perform regular account reviews and analyses.
- Negotiate payment plans and settlement agreements with delinquent customers; initiate legal action where necessary to recover outstanding balances.
- Identify operational pain points and recurring issues to make strategic recommendations for process improvements.
- Develop and deliver reporting and analytics to senior m...