Credit controller

Collect all outstanding revenue by communicating with customers and resolving all their queries. Play a supporting role to the Finance Team when required.

Key Responsibilities Contact all customers with outstanding debt per prescribed protocols and request payment. Record notes on each customer interaction per internal system requirements. Resolve customer queries and communicate outcomes to line manager. Identify, investigate and allocate customer receipt per bank statement with supporting documents. Verify the accuracy of the proof of payment received in comparison to the bank statement. Process refund and journal requests according to internal protocol. Investigate and allocate unallocated receipts. Investigate and match unmatched receipts. Complete and submit vendor forms. Verify completeness and accuracy of computer-generated invoices, credit notes, early settlement discount credit notes and bad debt credit notes. Prepare Accounts Receivable reconciliation and analysis re...