Credit Coordinator I

Position Summary:

Reviews delinquent accounts and sends form letters and statements to customers regarding payment. Composes and follows up with collection and adjustment letters regarding terms of payment, etc. Analyzes account status and recommends collection procedures should existing transactions prove ineffective. Checks and processes remittances and follows up on discrepancies, processes returned goods appraisals. Oversee the collection of payment for past due receivables of his/her assigned portfolio. Responsible for handling and follow up on pending issues and disputes.

Major Responsibilities:

Handles and collects transactional and strategic accounts/customers. Calls (outbound/inbound), sends emails/fax to customers about their accounts and past due invoices. Sends statement of accounts. Identifies disputes and escalates to responsible resolvers. Creates necessary reports (weekly aging, daily cash collection, daily utilization, top past dues,...