Job Description
About the role:
We are building a talent pool for future Resource Manager opportunities within our Swindon Integrated Control Centre (ICC). Known internally as Crew Delivery Manager, this is a pivotal operational role responsible for ensuring our train crew — drivers, guards and catering colleagues — are in the right place, at the right time across the entire GWR network.
Operating at the heart of our 24/7 railway, this is a fast‑paced and highly dynamic environment where no two shifts are the same.
It’s a highly demanding, dynamic position that requires managing a wide range of responsibilities, including overseeing the resource desk, working closely with various teams locally and across the network and forward‑planning the train service. You will also be involved in implementing emergency train plans, managing service disruption and recovery whilst supporting colleagues who may need additional assistance. This role will not involve any responsibilities...
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