Crisis Communications, Specialist

At Lyft, community is what we are, and it's what we do.
It's what makes us different.
To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Since ****, Lyft Mexico has been building its team and in May ****, we opened an office in the heart of Mexico City.
We have grown to more than 200 team members across key business areas in the country, and we are looking to continue growing by providing team members with the best work experience.
Lyft's Trust and Safety Team is looking for a strong communicator with deep knowledge of and experience with customer safety issues to transition to a new role dedicated to managing internal and external responses to escalated T&S cases.
You will align case strategy and communication between T&S, Comms, Legal, and GR for improved identification, quantification, and understanding of brand impact.
This i...