Crisis Management Specialist

Responsibilities

You’ll play a vital part in delivering amazing customer service to our client, Responsibilities of the Crisis Management Specialist, that includes:

Stakeholder Engagement

• Maintain regular communication with threat intelligence teams to stay informed on emerging risks.
• Leverage intelligence reports to proactively prepare for and manage crisis events.
• Liaise with emergency response teams to ensure alignment of crisis protocols and operational security processes.
• Collaborate with external service providers to optimize performance and support crisis readiness.

Responding to Alerts

• Monitor and assess real-time alerts from threat analysts.
• Initiate appropriate actions based on the nature and severity of incidents.
• Act as the primary point of contact during emergencies, ensuring timely escalation ...