CRM Administrator/ Data Analyst

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Job Summary

A CRM Administrator/ Data Analyst manages and supports a company’s Customer Relationship Management (CRM) system — ensuring data accuracy, user access, and efficient workflows. The candidate should have a basic understanding of CRM platforms, good data handling skills and strong attention to detail.

Core Responsibilities

• Manage and update customer data in the CRM
• Support users with basic CRM issues
• Create simple reports
• Maintain data accuracy and documentation
• Assist with basic workflow and system updates
• Collaborate with cross-functional teams to understand data requirements and provide timely and accurate reports that meet business needs.
• Conduct thorough data cleansing and validation processes to ensure data integrity and reliability before analysis

Skills Required

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