CRM Administrator

This role supports the CRM function of our business systems (Horizon Oracle Fusion). The CRM Administrator will support the Australian business in ensuring the Sales data relating to client accounts and pipeline of opportunities is of an acceptable quality for business planning and forecasting activities.

+ **To support the Australian business through maintaining Account records and improving pipeline data integrity. This includes:**
+ Monitoring opportunity data in Horizon by checking for data entry errors and making corrections.
+ Supporting and educating staff in best practices for pipeline data management in Oracle.
+ Actively assists other staff, shares system and process knowledge, and trouble shoots issues in Horizon to resolution.
+ Contributing constructively to team discussions and continuous improvement initiatives.
+ Creating new client account records, maintaining accounts, and liaising between the business and the Customer Data Team in the Finance...