CRM Administrator

**Description**

The CRM Administrator will be responsible for the day-to-day management, configuration, and optimization of the CRM system at Mistras. This role will also serve as a strategic partner to Sales Leadership by providing sales operations support, driving process efficiency, and enabling data-driven decision-making.

The ideal candidate will bring a blend of **deep HubSpot/Salesforce technical expertise** and **Sales Operations** **acumen** to help Mistras enhance customer engagement, improve pipeline visibility, and drive revenue growth.

**Major Responsibilities/Activities:**

+ Serve as the primary administrator and subject matter expert for HubSpot/Salesforce CRM.
+ Manage system configuration, workflows, automation, and integrations with other enterprise systems.
+ Maintain user roles, permissions, and system access while ensuring compliance with company policies.
+ Develop and deliver end-user training, documentation, and...