CRM Analyst

채용제목 CRM Analyst (지원마감) 회사소개 캐피탈회사 업무내용/자격요건 [담당직무]
· Perform extensive data preprocessing and analysis using SQL to support the Sales Department’s data-driven decision-making.
SQL을 활용하여 대규모 데이터 전처리 및 분석을 수행하고 Sales 부서의 데이터 기반 의사결정을 지원
· Develop loyalty promotion strategies by:
1. Analyzing customer behavior and profiling data, and
2. Collaborating closely with the internal Finance team to enhance the balance between profitability and financial stability.
고객행동 및 프로파일링 분석에 기초하여 로열티 및 프로모션을 수립하고, 재무 부서와 긴밀히 협업하여 수익성과 재무 건전성 사이의 균형을 도모
· Handle and analyze unstructured data, including customer interaction histories and other non-traditional data sources.
고객 상담 이력 등 비정형 데이터를 포함한 다양한 데이터 소스 수집 ? 분석
· Lead various CRM-related topics and deliver presentations to both internal and external stakeholders.
CRM 관련 주요 과제를 주도하며, 내/외부 이해관계자를 대상으로 프레젠테이션 수행
· Manage team projects by designing requirements, overseeing implementation, and conducting syst...