CRM and Loyalty Specialist

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ABOUT THE COMPANY

AZADEA Group is apremierlifestyle retail company that ownsand operates more than 40 leading internationalfranchise concepts in fashion and accessories, food and beverage, home furnishings,sporting goods, multimedia and beauty and cosmetics across theMiddle East and Africa spreadacross 13 countries overseeing more than 700 stores.

JOB PURPOSE

The CRM and Loyalty Specialist will be responsible for developing and executing CRM strategies that align with our business objectives. The role encompasses customer segmentation, loyalty program management, data analysis, multi-channel marketing, and collaboration with cross-functional teams.

RESPONSIBILITIES

-Develop and execute comprehensive CRM strategies aimed at enhancing customer engagement, retention, and lifetime value.

-Plan, implement, and manag...