CRM Business Analyst — Banking & Digital Transformation

ValueLabs in Dubai is seeking a Business Analyst - CRM to lead business and functional analysis for CRM initiatives in retail banking. You will bridge business stakeholders and technology teams to deliver effective CRM solutions.

The ideal candidate has 5-6+ years of total experience with a strong focus on banking and must possess both functional and techno-functional expertise. This role is critical for supporting strategic CRM and digital transformation initiatives.