CRM Coordinator

What You’ll Do

As the CRM Coordinator, you’ll support the Performance and Data Manager by monitoring and managing the Sales and Home Ownership Progression CRM, iProperty Cloud. You’ll own lead analysis and management, monitor property values, upload and maintain development data, and act as the first point of contact for CRM related queries across the directorate. You will also support the Performance and Data Manager on projects. Your work ensures our systems remain accurate, reliable and aligned with business needs.

How You’ll Do It

• Maintain data governance: Ensure monthly data governance and quality targets are met, supporting accurate reporting and decision making.
• Record valuations: Work with the Research & Customer Experience Manager to record valuation updates on iProperty.
• Manage property and sales data: Upload new scheme and property information from Development and ensure updates are recorded promptly.
• Validate da...