CRM & E‑commerce Operations Specialist

PECTIV® is seeking a proactive CRM, Customer Service & E-commerce Operations Executive to enhance customer experience and retention across the UAE & GCC. This role involves managing customer communications through various channels and ensuring smooth daily operations.

The ideal candidate should have experience in e-commerce customer service, possess strong communication skills, and be detail-oriented. Familiarity with tools like Shopify is a plus. A positive attitude with Arabic and English proficiency is preferred.