CRM Enhancement Manager (Change Mgmt.) (m/f/d)

As a CRM Enhancement Manager  (m/w/d) (Change Mgmt.), you will play a pivotal role in ensuring the successful adoption and utilization of Pan-EU CRM standards over markets. You will be primarily responsible for designing/analyzing main CRM programs which will be the backbone of CRM communications/campaigns towards end-customers with local activities. As a control tower, it is required to continuously analyze local CRM performances by its design (purpose/process/logics) and measurable results. With the given understandings, you will be leading a discussion with local CRM managers and provide potential solutions to enhance CRM per...