CRM Instore Manager (h/f) Bruxelles

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE :

The CRM Instore Manager consolidates the data regarding customers and provides the store staff the information required to consolidate the clientele, while supporting managers in the implementation of specific CRM projects at the store level.

RESPONSIBILITIES :

• To ensure customer data accuracy inputted by store team and validate data accuracy in system.
• To review and analyze Client Advisors' performance including all elements of KPIs ...