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Working for a market leading travel brand, the CRM Manager will design, deliver and optimise automated marketing journeys that will increase customer satisfaction, drive engagement and unlock commercial value. The role will be a mix of working on automation of existing “classic” journeys (e.g. abandon basket), as well as building out brand new automations.
You’ll lead a small team of CRM specialists, delivering best in class campaigns (both in the UK and internationally) that enhance the customer experience and boost lifetime value through a wide range of automated messaging across the full customer lifecycle.
The CRM Manager will be responsible for:
- Building and leading a top tier CRM automation st...
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