CRM Manager

BID Operations
Full-time Kuala Lumpur, Kuala Lumpur Other-General
Posted:
March 03, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Position Overview

We are seeking a highly motivated CRM Manager to lead client lifecycle management and drive growth initiatives across multiple markets. This role combines strategic planning and hands-on execution, covering the entire client journey from acquisition to retention and reactivation. The ideal candidate will have strong experience in CRM, campaign management, data-driven marketing, and client engagement, with a proven track record of delivering measurable growth.

Key Responsibilities

  • Develop and implement CLM strategies to optimize conversion, deposit, trading activity, and retention.
  • Design end-to-end customer journeys (Welc...

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: March 03, 2026
Deadline: April 12, 2026