CRM Operation Support

CRM Operations Executive

Job Responsibilities

• Support execution and coordination of CRM campaigns.

• Create and manage CRM project tickets and campaign briefs.

• Liaise with internal teams and external agencies to ensure campaigns are set up and launched correctly.

• Monitor campaign performance and support basic optimization.

• Extract and compile campaign data from dashboards such as Power BI and Google Analytics.

• Ensure data accuracy and assist in preparing simple performance reports.

• Perform quality checks to minimize errors in CRM activations.

• Support post-campaign analysis and documentation.

Job Requirements

• Bachelor’s Degree in any field.

• Minimum 1 year of working experience (fresh graduates are welcome to apply).

• Strong sense of responsibility and proac...