CRM Operations Manager

Management
Remote, Remote, US

Salary Range: $86,165.00 To $99,081.00 Annually




Position Description:
We are seeking a highly organized and strategic CRM Operations Manager to own and optimize our Microsoft Dynamics CRM (Sales Hub) across all business units. This role will serve as the bridge between Marketing and Sales, ensuring strong CRM adoption, clean and reliable data, and scalable processes that support revenue growth.

This individual will be responsible for CRM process ownership, user training, data governance, and roadmap alignment—working closely with Sales, Marketing, Business Unit Leadership and technical CRM administrators.

General Duties and Responsibilities:

CRM Ownership & Roadmap

+ Own the day-to-day management and optimization of Microsoft Dynamics Sales Hub

+ Partner with stakeholders to define and prioritize CRM enhancements and roadmap

+ Ensure CRM structure and workflow...