CRM Parameter Specialist

Join Assura, it's evolving in a dynamic environment. CRM Parameter (f/m)Joining Assura means thriving in a dynamic environment where everyone plays an essential role and contributes to a meaningful mission. Every day, we put our energy and expertise at the service of our clients to assist them in their health decisions. Want to join us? Then, nice to meet youFor our Lausanne branch, we are looking for a: CRM Parameter (f/m)Your challenges:- Analyze business requirements in the areas of Clients & Market and Customer Service- Assist in drafting functional specifications based on business and technical requirements- Develop, configure, and customize our CRM tool BSI (entities, forms, workflows, plug-ins, etc.)- Estimate the workload necessary for BSI CRM X CX parameterization of Marketing and Sales campaigns based on business needs- Create integrations between CRM X and other systems (ERP, third-party tools) via APIs and web services- Document processes according to Assura standards- Defi...