CRM Product Owner (1 Year Maternity Cover)

Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain. 

Location: St Julian's, Malta

Responsibilities:

• Take full ownership of the CRM’s quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices. 
• Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX). 
• Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team. 
• Actively participate in ceremonies and work closely with your squad and other departments to refine processes. 
• Stay ahead of market trends by analysing qu...