CRM Specialist at Keda Ghana Ceramics Company Limited

Keda Ghana Ceramics Company Limited is a leader in ceramics manufacturing, delivering world-class tiles to Ghana and West Africa. As part of the global Keda Group, we combine advanced technology and sustainable practices to create innovative, high-quality products. Join our dynamic team to grow your career, contribute to impactful projects, and help shape the future of Ghana’s manufacturing sector.

Job Summary

• We are seeking a proactive and detail-oriented CRM Specialist to support sales operations, enhance customer relationship management, and improve customer satisfaction (PSI).

• The ideal candidate must be analytical, customer-focused, and able to manage client data and communication effectively to support business development.

Key Responsibilities

• Maintain and update customer data in the CRM system accurately.

• Track customer interactions, purchase history, and account information.

• Conduct regular ...