CRM SPECIALIST – CUSTOMER GROWTH & ENGAGEMENT $125K + SUPER (DEPENDENT ON EXPERIENCE)

Who In The Zoo
Full time Australia, New South Wales Business Operations Specialists
Posted:
March 01, 2026
Location:
Australia, New South Wales, Australia

Job Description

Located in Alexandria NSW

The CRM Specialist supports global CRM and customer lifecycle marketing, driving acquisition, engagement, and retention through data-driven strategies. Reporting to the Senior Performance Manager, this role focuses on personalised customer journeys and segmentation to enhance lifetime value and revenue growth within a fast-paced ecommerce environment

Role Purpose

  • Develop and execute CRM strategies across global markets

  • Drive customer acquisition, loyalty, and retention initiatives

  • Build personalised campaigns using segmentation and lifecycle insights

  • Analyse customer data to improve engagement and marketing outcomes

  • Collaborate with cross-functional teams to support growth objectives

    Interested? Email your CV to ************************* or apply via the link for a confidential discussion in the new year.

*Only suitable candidates wil...

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Job Overview

Job Type: Full time
Location: Australia, Australia
Posted: March 01, 2026
Deadline: April 10, 2026