CRM Specialist Enablement & Adoption (100 %)

Join Hochschule für Wirtschaft FHNW as a CRM Specialist. You'll enjoy flexibility and creativity in a collaborative environment.

Tasks

• Provide Second-Level-Support for complex CRM questions and issues.
• Coach CRM Power Users to enhance their support skills.
• Design and deliver targeted training for users on processes.

Skills

• Completed training or degree related to IT, business, or processes.
• Strong understanding of CRM-driven business processes.
• Ability to simplify complex content for diverse audiences.

Flexibilität, Gestaltungsfreiraum, Kreativität, Interdisziplinarität - so arbeiten wir

CRM Specialist Enablement & Adoption (100 %)

Hochschule für Wirtschaft FHNW, Services

Ihre Aufgaben:

• Sie übernehmen den Second-Level-Support und klären komplexe fachliche sowie prozessuale Fragestellungen.
• Sie coachen und...