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CRM Strategy & Segmentation Transformation Lead
Novartis
Full-time
Insurgentes, Insurgentes
Other-General
Posted:
February 26, 2026
Location:
Insurgentes, Insurgentes, Mexico
Job Description
**Summary**:
Location: Mexico City, #LI-Hybrid About the role: We are seeking a CRM Strategy & Segmentation Transformation Lead who will explore, implement, and evaluate digital innovation solutions that address customer needs to co-create and build partnerships and collaborations with key stakeholders for the development of strategic plans that allow efficient management of the sales force. This role will work directly with the Commercial and Marketing teams and reports to the Customer Insights and Operations Senior Manager.
**About the Role**:
**Key responsibilities**:
- Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
- Proactively assist the Business to identify upcoming conflicts and resource gaps.
- Serve as interface with the global and local Brand teams on Project Planning and delivery management.
- Lead and deliver projects for Regional and global teams, ensuring adherence to timelines an...
Location: Mexico City, #LI-Hybrid About the role: We are seeking a CRM Strategy & Segmentation Transformation Lead who will explore, implement, and evaluate digital innovation solutions that address customer needs to co-create and build partnerships and collaborations with key stakeholders for the development of strategic plans that allow efficient management of the sales force. This role will work directly with the Commercial and Marketing teams and reports to the Customer Insights and Operations Senior Manager.
**About the Role**:
**Key responsibilities**:
- Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
- Proactively assist the Business to identify upcoming conflicts and resource gaps.
- Serve as interface with the global and local Brand teams on Project Planning and delivery management.
- Lead and deliver projects for Regional and global teams, ensuring adherence to timelines an...
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Job Type:
Full-time
Location:
Insurgentes, Mexico
Posted:
February 26, 2026
Deadline:
April 07, 2026