CRM Team Lead: Promotions & Gamification

Our client is a fast-growing tech and digital services provider within the iGaming industry, focused on delivering standout player experiences through innovation, data, and creativity.

They're now looking for a CRM Team Lead – Promotions & Gamification to take ownership of one of the most impactful areas of the business: player engagement and retention.

This is a high-visibility role where you'll shape how promotions and gamification mechanics come together into a seamless, automated player journey.

The Role

As CRM Team Lead, you'll act as the bridge between CRM, Product, and Commercial teams, ensuring that every promotion, feature, and campaign contributes to long-term player value.

You won't just execute campaigns—you'll design the ecosystem behind them. From major seasonal events to everyday engagement mechanics, your focus will be on turning standalone f...