CRM Team Manager - Dubai Mall

Tiffany & Co.

Full-time United Arab Emirates, United Arab Emirates Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted:

March 02, 2026

Location:

United Arab Emirates, United Arab Emirates, United Arab Emirates

Job Description

Responsibilities
Client Strategy & Personalization
Co-develop and drive an annual Client Engagement Calendar, integrating: Local festive moments (Eid, Ramadan, UAE National Day, Diwali, Christmas) Client life chapters: birthdays, engagements, weddings, births, career milestones Cultural celebrations, global product launches, Tiffany Icons campaigns, and Blue Book High Jewelry events 
Use CRM data and local knowledge to build segmented engagement journeys for VIC, high-potential, retention and reactivation clusters
Translate strategy into action through bespoke activations, surprise-and-delight touchpoints, and curated gifting programs
Prospecting & Relationship Building
Partner with the sales team to champion the Prospect Plan, supporting daily outreach and new client recruitment
Track and support conversion journeys—from first interaction to lasting emotional bond
Accompany ...
                

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Job Overview

Job Type: Full-time

Location: United Arab Emirates, United Arab Emirates

Posted: March 02, 2026

Deadline: April 11, 2026