Croatian Speaking Customer Service for Consumer Electronics Brand

Mercier Consultancy is thrilled to announce an exciting opportunity for a Croatian Speaking Customer Service Representative for our Client's Consumer Electronics Brand. In this vital role, you will provide exceptional support to our Croatian-speaking customers, assisting them with inquiries related to a wide range of consumer electronics products.

Your fluency in Croatian will be key as you help clients navigate product specifications, troubleshoot issues, and ensure a smooth shopping experience. You will play a crucial role in delivering high-quality customer service and enhancing brand loyalty.

Responsibilities

• Provide outstanding customer service in Croatian via phone, email, and chat regarding consumer electronics inquiries
• Assist customers with product information, order processing, and after-sales support
• Resolve customer complaints and technical issues in a professional and effective manner
• Document all customer interaction...