Croatian Speaking Customer Service for HealthTech Company

Mercier Consultancy is excited to present an opportunity for a Croatian Speaking Customer Service Representative to join our Client's HealthTech Company. In this vital role, you will provide exceptional customer support to our Croatian-speaking clients, assisting them with inquiries related to health technology products and services.

Your fluency in Croatian will be essential as you help customers navigate product information, resolve issues, and ensure they receive the highest level of care and assistance. You will be a crucial part of our mission to improve health outcomes through accessible technology.

Responsibilities

• Deliver high-quality customer service in Croatian through phone, email, and chat regarding health technology inquiries
• Assist customers with questions about product usage, features, and troubleshooting
• Effectively manage order processing, returns, and customer complaints
• Accurately document customer interactions ...