Cross Dock Lead (Western Canada)

Cross Dock Lead (Western Canada)

Department: Operations

Reports to: Operations Manager

Location: On‑Site Calgary Office

Position Summary

As the Cross Dock Lead for Western Canada, you’re the action‑oriented point person keeping freight and paperwork moving smoothly across our BC, Calgary, and Edmonton cross docks. Reporting to the Operations Manager, you blend remote oversight with regular travel to the docks, where you pitch in, solve problems on the floor, and keep teams accountable for timely, accurate shipments. Your main goal: no surprises and no headaches, just efficient, organized dock operations that keep our freight, teams, system and paperwork on track.

Key Accountabilities

• Build strong relationships onsite, especially with the CCS Calgary team, and monitor service levels daily.
• Track next‑day delivery readiness, resolve scheduling gaps, and ensure no shipments get stuck.
• Coordinate ...