Cruise Terminal Shorex Supervisor

Join Intercruises Shoreside and Port Services as a Shore Excursion Supervisor at Canada Place Cruise Ship Terminal, focusing on delivering top-notch customer service. This role is key to ensuring guests enjoy seamless transitions from shore to ship.
As a Supervisor, you will oversee various aspects of shore excursions, preparing all necessary dispatch information, and coordinating closely with cruise representatives. Excellent organization and communication skills are essential for successfully managing the logistics of guest loading and interaction with tour staff and drivers.
Key Responsibilities:
• Check guest counts and prepare dispatch sheets
• Equip team staff with necessary materials
• Welcome Shorex Ship Staff and confirm counts
• Help guests board the correct tour buses
• Complete online reports post-excursion
Requirements:
• Minimum age of 18 years
• Flexible availability, including weekends and holidays
• Proven customer service expertise
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