Crypto Customer Service Manager - Lead, Train & Optimize

KuCoin Exchange
Full-time Kuala Lumpur, Kuala Lumpur Management & Operations
Posted:
February 27, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

A leading cryptocurrency platform in Kuala Lumpur is looking for a Customer Service Team Leader to enhance team performance and improve customer satisfaction. The ideal candidate has over 2 years of experience in the cryptocurrency industry, strong management skills, and proficiency in Mandarin. Responsibilities include coordinating daily operations, providing training, and optimizing processes while maintaining excellent communication with other departments. This role offers a competitive pay package and opportunities for personal growth.
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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: February 27, 2026
Deadline: April 08, 2026