CS Analytics & AI Insights Lead

Refinitiv
Full-time Toronto, ON Other-General
Posted:
February 25, 2026
Location:
Toronto, ON, Canada

Job Description

A leading financial services provider in Toronto is seeking a Business Analyst for Customer Success Analytics & AI. You will work with stakeholders to produce actionable insights, manage analytics roadmaps, and leverage AI to enhance customer success. The ideal candidate has 4-8 years in analytics or business analysis, strong stakeholder management skills, and a comfort with tools like Salesforce and Power BI. This role offers competitive salary and benefits, including flexible work policies.
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Job Overview

Job Type: Full-time
Location: Toronto, Canada
Posted: February 25, 2026
Deadline: April 06, 2026